Privacy Policy

1. Information We Collect

To offer a high-fidelity diagnostic and repair experience in the Apple Ecosystem style, we collect the following data:

• Identity Data: Customer's full name for service order registration.
• Contact Data: Email and mobile phone number for automated laboratory alerts.
• Technical Device Data: Serial number, IMEI, model, and logical/physical status of equipment entered for repair.

2. Use of Information

Your data is processed strictly for the following purposes:

• Synchronize and update diagnostic stages on the CualliTrakr platform.
• Issue automatic SMS alerts about the physical status of components under the microscope.
• Ensure secure transactional control through encrypted payment gateways such as Mercado Pago.

3. Protection and Storage

All user information and Google OAuth session tokens are protected under end-to-end cryptographic protocols, backed by Supabase's decentralized infrastructure. We do not sell, transfer, or distribute databases to third parties under any circumstances.

4. Your Rights (ARCO)

You maintain the permanent right to access, rectify, cancel, or oppose the processing of your personal data. You can make these modifications directly from your User Dashboard or by contacting our Privacy Officer at hola@cuallimovil.com.