Corporate IT Policies
Proactive maintenance and priority support contracts tailored to eliminate operational downtime and protect your business flow.
Enterprise Coverage Warranties
Preventive and corrective technical support frameworks strictly aligned with the highest operational standards.
Strict SLA Agreements
Contract-guaranteed emergency response times under 2 hours for critical incidents inside local servers, core routing networks, and key stations.
Proactive Monitoring & 24/7 Helpdesk
Centralized remote monitoring utilizing lightweight logical software agents to neutralize memory leaks, security breaches, and software bugs before they impact operations.
Structured Support Tiers
Select the level of monthly coverage that perfectly scales with your physical and logical infrastructure size.
B2B Starter Tier
Perfect for scaling offices, boutique agencies, and local commercial operations.
- ✦Up to 10 computers / endpoints
- ✦4 on-site engineering hours/mo
- ✦Remote support Mon-Fri
- ✦Semi-annual physical maintenance
Enterprise Core Tier
Robust full-scale support for corporate offices, production plants, and distributed branch networks.
- ✦Up to 35 endpoints + Core Servers
- ✦16 on-site engineering hours/mo
- ✦24/7 Remote & Critical Helpdesk
- ✦Full quarterly hardware deep-cleaning